Terms & Conditions

1. Introduction

Welcome to tcl99, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern your access to and use of the tcl99 website, mobile experience, games, betting markets, promotions, and all associated services offered at tcl99.pro.

By registering an account, logging in, or placing any wager on tcl99, you confirm that you have read, understood, and unconditionally agreed to these Terms & Conditions in their entirety. If you do not agree to any part of these terms, you must discontinue use of the platform immediately.

tcl99 reserves the right to update, revise, or amend these Terms & Conditions at any time without prior notice. Continued use of the platform following any such change constitutes your acceptance of the revised terms. We encourage all players to review this page periodically to stay informed of the most current version.

2. Eligibility and Age Requirements

Access to tcl99 services is restricted. To register and participate on this platform, you must satisfy all of the following eligibility criteria:

• You must be at least 21 years of age (21+ only). tcl99 strictly prohibits the use of its services by anyone under this age threshold.
• You must be a resident of Bangladesh or accessing the platform from a jurisdiction where online gambling is not prohibited by law.
• You must have the legal capacity to enter into a binding agreement under the applicable laws of your country or territory.
• You must not be a current employee, contractor, agent, or immediate family member of an employee or contractor of tcl99 or any of its affiliated entities.
• You must be registering with honest and accurate personal information. Creating an account under a false identity or on behalf of another person is strictly forbidden.

tcl99 reserves the right to request identity verification documents at any time to confirm age or eligibility. Failure to provide satisfactory documentation may result in account suspension or permanent closure.

3. Account Registration and Security

Each eligible user may register exactly one account on tcl99. Duplicate accounts are not permitted and will be subject to immediate suspension upon detection. When creating your account, you are required to:

• Provide your full legal name, date of birth, valid phone number, and a working email address.
• Choose a strong, unique password. Never share your login credentials with any third party.
• Keep your contact details up to date. Outdated information may delay withdrawal processing or account recovery.
• Notify tcl99 customer support immediately if you suspect unauthorized access to your account.

tcl99 will not be held liable for any loss incurred as a result of unauthorized access caused by the account holder's failure to maintain the security of their login credentials. You are solely responsible for all activity conducted under your account.

4. Deposits, Withdrawals, and Payment Methods

tcl99 supports a range of locally accessible payment methods designed for players based in Bangladesh. All monetary values on the platform are denominated in Bangladeshi Taka (৳ BDT). Currently accepted payment methods include bKash, Nagad, Rocket, Upay, Visa, and Mastercard.

Deposits

Deposits are credited to your tcl99 account promptly after confirmation from the payment provider. Minimum and maximum deposit limits may apply and are displayed at the time of transaction. tcl99 does not charge any fee on deposits, however your payment provider may apply its own charges.

Withdrawals

Withdrawal requests are processed within the timeframes published in our help documentation. To initiate a withdrawal, your account must be fully verified and in good standing. The following conditions apply to all withdrawal requests:

• Funds may only be withdrawn to a payment method that is registered in your own name and previously used for a deposit on this account.
• Any active wagering requirement tied to a bonus must be fully met before a withdrawal of bonus-related funds is permitted.
• tcl99 may request additional identity verification or source-of-funds documentation for withdrawals exceeding specified thresholds, in line with anti-money laundering obligations.

5. Bonuses and Promotional Offers

tcl99 offers a variety of bonuses and promotions to eligible players, including welcome bonuses, reload bonuses, free spins on selected slot games, and seasonal promotions tied to events such as the BPL, IPL, and Eid. All bonuses are subject to the following standard conditions:

• Each bonus offer is valid for a single use per eligible account unless explicitly stated otherwise in the specific promotion terms.
• Wagering requirements must be completed within the stated validity period. Bonus funds that expire before the rollover is met are forfeited without compensation.
• tcl99 reserves the right to cancel, modify, or withdraw any bonus or promotional offer at its sole discretion, with or without prior notice.
• Bonuses may not be transferred between accounts, exchanged for cash at face value without satisfying rollover, or combined with other offers unless explicitly permitted.

Players who abuse the bonus system — including but not limited to using multiple accounts, exploiting promotions through coordinated betting, or providing false information — will have their bonuses revoked and their accounts permanently closed. tcl99 will retain any suspicious funds pending investigation.

6. Responsible Gaming

tcl99 is committed to promoting responsible gaming. We provide our players with tools to manage their gambling activity, including the ability to set personal deposit limits, request a temporary time-out, or apply for self-exclusion. These tools are available through your account settings or by contacting our support team directly. Players who are aged 21 and above are welcome on this platform; anyone below this age is strictly prohibited from registering or wagering.

If you believe your gambling is becoming a problem, we encourage you to seek help immediately. Please review our dedicated Responsible Gaming page for full guidance on self-help tools, support organizations, and how to contact our team for assistance.

7. Prohibited Activities

The following activities are strictly prohibited on the tcl99 platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of all funds, and potential legal action:

• Attempting to manipulate game outcomes, exploit software vulnerabilities, or use any bot, automation tool, or artificial intelligence to gain an unfair advantage.
• Using the platform to facilitate money laundering, fraud, or any other financial crime.
• Registering more than one account, sharing accounts with other individuals, or using someone else's payment method without their explicit written consent.
• Colluding with other players or third parties to fix betting outcomes, circumvent wagering requirements, or unfairly extract bonus value.
• Posting or transmitting abusive, offensive, hateful, or threatening content via any communication channel provided on the tcl99 platform, including live chat.

8. Intellectual Property

All content published on the tcl99 platform — including but not limited to brand logos, game graphics, interface design, promotional artwork, written copy, and software code — is the exclusive intellectual property of tcl99 or its licensed content providers. This content is protected under applicable intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access the platform solely for personal, non-commercial use. You may not copy, reproduce, distribute, modify, reverse-engineer, create derivative works from, or commercially exploit any part of the platform without prior written permission from tcl99.

9. Limitation of Liability

To the maximum extent permitted by applicable law, tcl99 and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, goodwill, or other intangible losses — arising from or in connection with your use of, or inability to use, the tcl99 platform.

tcl99 does not guarantee that the platform will be available at all times, error-free, or free from interruptions caused by maintenance, network issues, third-party service failures, or events beyond our reasonable control. Game results are determined by certified random number generators (RNG) and are final once confirmed by the system.

10. Privacy and Data Protection

tcl99 collects, stores, and processes personal data in accordance with our Privacy Policy. By creating an account on tcl99, you consent to the collection and processing of your personal data as described in that policy. We use industry-standard SSL encryption to protect data transmission and employ reasonable security measures to safeguard your personal information against unauthorised access, disclosure, or misuse. For full details of how we handle your data, please refer to our Privacy Policy page.

11. Amendments to These Terms

tcl99 may revise these Terms & Conditions at any time. When material changes are made, we will update the "Last updated" date at the top of this page. Where required, we may also notify registered users via their registered email address or through an in-platform notification.

Your continued use of the tcl99 platform following the publication of revised terms constitutes your binding acceptance of those changes. If you do not agree to the updated Terms & Conditions, you must immediately cease using the platform and may close your account by contacting our support team.

12. Governing Law and Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws applicable to the operation of tcl99. Any dispute, claim, or controversy arising out of or relating to these terms or your use of the tcl99 platform shall first be addressed through good-faith negotiation with our support team. If a resolution cannot be reached informally, the matter may be referred to binding arbitration. By using tcl99, you waive any right to participate in a class action lawsuit or class-wide arbitration against tcl99 or its affiliates.